Frequently Asked Questions

Frequently Asked Questions

Q: How do I go about making a reservation?

A: Reserving a home with Meredith Lodging is easy with our online reservation system. If you prefer to book with one of our friendly and knowledgeable reservation specialists, simply give us a call when you’re ready to book, 1-800-224-7660. We do require a valid credit card to reserve a home (Visa, MasterCard, Discover or American Express). We cannot accept checks or cash to reserve a home. If you reach our voicemail during business hours, it means we’re on the other line at the moment. Please do leave a message and we’ll get back to you right away.

Q: How old do I need to be to make a reservation?

A: This information can be found in our Rental Rules and Policies.

Q: What is required to hold a reservation?

A: This information can be found in our Rental Rules and Policies. We cannot accept checks or cash.

Q: Why does the tax rate differ between different homes?

A: The tax rate for each home is determined by the location of the home. All homes are subject to state room tax, and then, depending on the location, city or county room taxes may also apply.

Q: Can I pay with a check or cash?

A: For security purposes, we can only accept a valid credit card for payment on reservations. Visa, MasterCard, Discover and American Express are currently accepted. Unfortunately, we cannot accept cash or check.

Q: What happens if I need to cancel?

A: This information can be found in our Rental Rules and Policies.

Q: What is required to hold a reservation?

A: Meredith Lodging has expanded our rental market to include even more popular vacation destinations on the West Coast!

In addition to our extensive portfolio in Oregon you can now you can enjoy North America’s longest ski season in Mt Hood, escape to a charming Bavarian style village with popular annual events like Oktoberfest and Maifest in Leavenworth, discover the “Blue Jewel” – Big Bear’s crystal-clear alpine lake known to have some of the best freshwater fishing in Southern California, and soak up an average of 354 days of sunshine in Palm Desert and Palm Springs.

All of our vacation destinations offer endless seasonal outdoor activities in stunning locations – ideal for making lasting memories with friends and family. View all our amazing homes here.

Q: Where do I get the keys?

A: Keys are either located in a lock box at the home or you can access the home via an electronic lock. Details about the location of the lock box and the code will be provided to you upon final payment for your reservation. Please refer to the driving directions and instructions for the lock box located in your final confirmation letter. Please share this information with other guests in your party, as we are only able to release addresses and lock box codes to the reservation holder.

Q: What is provided in the home?

A: All linens, towels, basic kitchen essentials and coffee filters are provided. We also stock the home with an initial supply of items such as toilet paper, paper towels, laundry soap and dish soap. For most guests, the initial supply is enough; however, we have found it helpful for some to bring extra. This is especially recommended for larger groups or guests staying for more than three nights. We do not stock any food items in the home so please bring all food items you will need for your stay, including spices (if needed – we do supply salt and pepper).

Q: Do you ever offer any specials or discounts?

A: We do often run specials/discounts in the off-season. For current specials please refer to our website. You can follow us on Facebook too for additional discounts and deals. We also offer specials to our owners who list their homes with us to rent other properties at a discounted rate.

Q: Can I check-in early or check-out late?

A: This information can be found in our Rental Rules and Policies..

Q: What do I do if something goes wrong at the home during our stay?

A: For any medical or fire emergencies, please call 911. For emergencies pertaining to the home (i.e. cable/internet goes out, hot tub issues, housekeeping issues, etc.) we do have a 24-hour answering service as well as on-call housekeeping and maintenance staff. 1-800-224-7660

Q: What is required of me at check-out?

A: There are parking limitations and instructions listed for each home (in your final confirmation letter as well as at the home). Please respect the parking instructions – they are in place due to city/county ordinances. Failure to follow the parking instructions can result in fines from city authorities as well as Meredith Lodging. Please plan your stay according to the allotted number of vehicles allowed.

Q: Where should we park when we arrive at the home?

A: There are parking limitations and instructions listed for each home (in your final confirmation letter as well as at the home). Please respect the parking instructions – they are in place due to city/county ordinances. Failure to follow the parking instructions can result in fines from city authorities as well as Meredith Lodging. Please plan your stay according to the allotted number of vehicles allowed.